For technical support please contact our IT-department:
support.payments@svea.fi

Other service related questions such as payment methods, service agreements, service id’s, passwords, secret keys, Extranet, instructions etc. Please contact our customer support:
info.payments@svea.fi or by phone 09 4241 7050 (Mon-Fri 8:00-16:00)

Or check out our support page:
https://www.svea.com/fi/fi/yritykset/maksupalvelut/kauppiaan-tuki/