Payment and Delivery status code values

Payment status code values

Payment status code (pmtq_returncode) values.

In a nutshell, these rules apply:

Codes 00-19: Payment is NOT confirmed (00,01,10,11,15,19)
Codes 20-98: Payment IS confirmed (20,30,40,91,92,93,95,98)
Code 99: Payment is fully refunded. Payment may have been paid and then refunded or cancelled before receiving a payment.

Response code	Short description	Description

Response code	Short description	Description
00	Not paid.	Not paid. If additionally pmtq_amount = 0,00: The order does not exist OR it has been created but no payment method have been chosen. If additionally pmtq_paymentmethod and pmtq_amount are present in the response: An order has been created and a payment method have been chosen, but Svea Payments does not know (yet) if the payment has been or will be successful or not.
01	Query failed	Exception. Failed to retrieve the transaction information.
10, 11, 15, 19	Not paid.	Not paid.
20 (Buyer’s Assistant)	Paid, waiting for delivery	The payer has paid the transaction but the delivery information has not yet been given or transmitted to Svea Payments. As soon as the delivery has been done or started, the delivery information should be given or transmitted to Svea Payments.
30	Paid and... ...being delivered OR ...inspection period effective OR ...not yet settled to webstore	Paid and... ...the delivery is under way OR ...the order has been delivered to the buyer and the inspection period is effective. OR ...the inspection period has passed or is not applicable (i.e. Direct payment service) but the order has not yet been settled to webstore.
40	Settled to webstore	The order has been settled to webstore. The money amount will land on the vendor’s bank account within a couple of workdays (depending on the source and target banks). This is the final state for the transaction. That is, the transaction is closed.
91 (Buyer’s Assistant)	Buyer has proposed a cancellation	The buyer has proposed a cancellation of the order. The proposal waits for the webstore's confirmation. Webstore should not confirm the cancellation until the buyer has returned the products. If the webstore had not delivered the products, the cancellation can be confirmed immediately. After the confirmation, the buyer will be fully refunded.
92 (Buyer’s Assistant)	Buyer has proposed a partial refund	The buyer has proposed a partial refund of the order. The proposal waits for the webstore's confirmation. Webstore should not confirm the change proposal until the buyer has returned the products. If the webstore had not delivered the products, the change proposal can be confirmed immediately. After the confirmation, the buyer will be refunded.
93 (Buyer’s Assistant)	Buyer has proposed a partial refund and return of some deliveries	The buyer has proposed a partial refund and return of some deliveries of the order. The proposal waits for the webstore's confirmation. Webstore should not confirm the change proposal until the buyer has returned the products. If the webstore had not delivered the products, the change proposal can be confirmed immediately. After the confirmation, the buyer will be refunded.
95 (Buyer’s Assistant)	Buyer has made a reclamation.	The buyer has made a reclamation. The buyer and webstore must negotiate a solution after which the buyer can withdraw the reclamation. After this either party can make the appropriate changes to the order according to negotiated solution.
99	Cancelled	The payment transaction and order has been cancelled. Webstore has either cancelled it or confirmed buyer's cancellation proposal. Also Svea Payments may have cancelled the order if requested. Important! In case of Direct payment services (that do not use Buyer’s Assistant or return/refund tools), this does not concern Bank payments.

Delivery status code values

Delivery status code (pmtq_trackingcodes) values. These are relevant in some cases.

Response code	Short description	Description

Response code	Short description	Description
00	Code received	We have received a tracking code. Delivery not yet found.
10	Being delivered	Delivery has been verified using a logistics company’s system, or a certain time has passed since receiving information about an untraceable delivery.
20	Waiting for pickup	Logistics company has indicated that the delivery has arrived in the office where the order recipient can pick up the delivery. This status may also indicate that the delivery is currently being delivered to the recipient’s delivery address.
80	Delivered	The recipient has received the order.